Privacy Policy

Last update: 27-Sep-2024

This Privacy Policy, as amended or otherwise changed from time to time (this “Privacy Policy”), explains the manner in which OSMI (“we”, “us”, or “our”) collects, uses, maintains, and discloses user information obtained through its websites, applications, brands, services, and products (collectively, “Services”). Whenever you access or use the Services, you accept the terms and conditions of this Privacy Policy. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of the Services.

On occasion, OSMI may update and change this Privacy Policy to reflect changes in law, our personal data collection and use practices, the features available through the Services, or advances in technology. If material changes are made to this Privacy Policy, the changes will be prominently posted on websites and applications. Capitalized terms not defined herein shall have the meanings ascribed to them in OSMI’s Terms and Conditions.

Pertinent Definitions

“Personal Data” means data you may give OSMI to identify or contact you, including, for example, your name, User ID, telephone number, e-mail address, any blockchain addresses, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

“Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons.

Lawful Basis for Processing

We only collect and process Personal Data about you where we have lawful bases to do so. Lawful bases include consent where you have given consent, contract, and legitimate interests.

Information We Collect

We may collect Personal Data from you, such as your first and last name, e-mail address, User ID, date of birth, government-issued identification, and password when you register for an account on the Services or otherwise use the Services. We may also collect other Personal Data provided by third-party identity verification services or via social networking websites. We may collect your Personal Data, such as your User ID, and it may be used to track you across devices and connect you to alternative datasets, including but not limited to, Discord data, your wallet, and any other related data.

Certain services, such as two-factor authentication, may require our collection of your phone number. We may associate that phone number with your mobile device identification information. If you provide us feedback or contact us via e-mail, message chat, or similar functionality, we will collect your name and e-mail address, as well as any other content included in the communication, to respond. We may collect other types of Personal Data that you provide voluntarily when seeking support services or using our applications. We also collect other data, including referral URLs, your location, blockchain analytics related to blockchain addresses you provide.

Some information is collected automatically by our servers, such as your browser type, operating system, IP address, domain name, and timestamps for visits.

How We Use Your Information

We will only use your Personal Data when the law allows. We use your Personal Data in the following ways:

To facilitate the creation of and secure your Account on the network.
To identify you and perform identity verification.
To provide improved administration of our websites and Services.
To improve the quality of experience when you interact with our websites and Services.
To send you a welcome email to verify ownership of the email address provided when your Account is created.
To send administrative email notifications, such as Account activity, transaction processing, security, or support advisories.
To identify, prevent, and report potentially suspicious, fraudulent, or illegal activities.
To notify you about changes to our Terms and Conditions or Privacy Policy.
To respond to your inquiries or other requests.

Retention of Personal Data

Unless the law specifies a different retention period, we will only keep your Personal Data for as long as necessary to carry out the operations for which the data has been collected.

Marketing

We may use your Personal Data to form a view on what Services we think may be of interest to you. You will receive marketing communications from us if you have requested information from us or used our Services, in which case, you have opted in and not opted out of receiving marketing communications. You can ask us to stop sending marketing messages at any time by following the opt-out links or by contacting us.

How We Share Your Information

We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy:

We may share your Personal Data with third-party service providers to provide Services, conduct quality assurance testing, facilitate Account creation, provide technical support, and verify your identity.
We may share Personal Data in connection with or during negotiations of mergers, acquisitions, or asset sales involving OSMI.
We may disclose Personal Data to comply with legal obligations, enforce our Terms and Conditions, or protect our users.

Security of Information

We take the protection of your Personal Data seriously. However, no transmission over the Internet or method of electronic storage is 100% secure. We use industry-standard data encryption and access restrictions to protect your information.

If you have any questions or complaints about our collection, use, or storage of your Personal Data, or if you wish to exercise any of your rights in relation to your personal information, please contact us at:

Needful AI LTD. PTE 18 Cross Street #14-01, Cross Street Exchange Singapore (048423)

Email: contact@osmi.ai.